Ten Step Exam Room Protocol

The majority of income generated in a veterinary facility starts in an examination room. This makes the examination room the most important 100 sq ft in your practice. To improve your exam room sales and delivery technique, take a closer look at the examination rooms and the activity that goes on there. The time spent and the cost of upgrading is minimal when compared with the results that can be achieved. Go into one of your examination rooms and stand on the clients’ side of the examination table for 20 minutes.
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QUIZ

1. Name 5 of the ten steps?

2. What is the author's name?

3. What year was the document published?

 
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